Frequently Asked Questions
You have questions, we have answers.
​
1. How much do your "light duty" roadside assistance services cost?
Answer: Our roadside assistance services start out at just $75. This includes jump-starts, lockouts, tire change with spare, and fuel delivery, excluding the cost of fuel.
2. How much does it cost to get a new tire delivered and installed at my house?
Answer: New tire fees can range depending on tire size, tire brand and your location at the time of service.
3. Where are you guys located, I need help fast?
Answer: We are 100% MOBILE and ready to assist!
4. What are average wait times for receiving service?
Answer: Our average wait times are 15-30 minutes, if that, we do the best we can to get to you in the fastest time possible.
5. Do you fix rims?
Answer: We do not repair bends or cracks in your rims, but we can cosmetically repair the appearance of a curbed rim. We also may be able to get you home with a spare, call to check.
6. Do you sell tires?
Answer: Yes, we sell, deliver and install tires at your home, office or roadside location.
7. How much does it cost to get a new battery installed at my house?
Answer: Our service cost for our Standard Vehicle Battery Installation depends on your vehicles power needs. The cost of this service can vary. Call in, and we will give you pricing options based on your desired warranty and manufacturer recommendations.
8. What forms of payment do you accept?
We accept most forms of payment including most credit and debit cards, Cash App, Apple Pay and Zelle.
9. Can I pay for services over the phone?
Yes, we accept payments over the phone, but you may be asked to give extra information, and you must be the person who owns the card.
10. Are you closed on holidays?
No, we're open 24 hours a day, 7 days a week, 365 days a year.
11. I have roadside assistance insurance, but they are closed. Can you guys help?
Yes, we can get you home today, but we would have to collect payment upfront. We then give you a receipt to turn into your insurance for reimbursement. Our fees start at just $75.
12. I would like to provide roadside assistance services; can I work for you guys?
Give us a call and ask if we're hiring!
13. My car is broke-down, do you offer mechanical services?
No, we unfortunately do not, but we know someone who may be able to help, give us a call for more information!
14. I have a stripped lug nut; can you guys remove it?
Yes, we use specialized tools to remove any stripped lug nut or lug bolt. Pricing for this service can vary but starts at just $75.
15. I lost my locking lug nut key and I can't get my tire off can you guys help?
Yes, we can remove them starting at just $75. However, often times these do have to be stripped off which damages the lug nut in most cases.
16. Do you offer refunds?
All sales are final.
17. Can I get service now and pay later?
No, all customers must pay upfront before our driver is dispatched.
18. How Fast Should You Drive on the Spare Tire?
The recommended speed for traveling on an emergency spare tire is typically 50 MPH. Most tires have this speed rating on the tire itself. Refer to your owners manual for help.
19. How Long Can You Use the Emergency Spare Tire?
You should only use the emergency spare tire to drive up to 50 miles in distance.​